How to make website content updating effortless!
DezignQuest speaks on…
How to make website content updating effortless!
interviewed by Miss Hessler, Roaming Reporter
Today’s online businesses are introducing more and more products and services. This is great for the profitability of a company, but handling all this content has become a very big problem. That is why Content Management Systems (CMS) were developed. They simplify the task and help you save on web developers’ fees.
| Ms. H: | DezignQuest, what is the biggest challenge that businesses face today when trying to sell their products online? |
| DQ: | Hm… I would have to say that it’s the management of their content or to be more precise: the adding or updating of their range of products and services.
As any online business owner will tell you, it’s not the creation of their site that is the hassle; it’s the after-part that gives them the most trouble. Updating a website demands a lot of in-depth technical knowledge and most business owners need to hire a web developer who has this kind of specialized knowledge. Now, imagine that you have more than a hundred products or services and you have to update them frequently… Can you see how it quickly becomes a terrible nightmare for anyone? |
| Ms. H: | Yes, I see your point… How then can online business owners avoid this problem? |
| DQ: | Frankly, it’s not difficult to get around this. They just need to integrate their sites with a Content Management System (CMS).
What is a CMS ? It is basically a tool that simplifies website updates and content management. It doesn’t only simplify the task, it makes it so easy that anyone who can use Microsoft Word can do it! Not only that, your modifications are instantaneous and they can be done from anywhere in the world. All you need is just a computer and an internet connection! |
| Ms. H: | Well, that’s really compelling… Where does DezignQuest come in? |
| DQ: | At DezignQuest, we’re a one-stop shop for creating effective websites integrated with a CMS. From conception, to hosting and development, to the online catalogue; we guide clients who may not even have any internet experience!
Take for example, Kin Soon Company, www.kinsoon.com.sg. It was established in 1975 and has since become a leading ribbon supplier in South-East Asia. They offer more than 800 different types of ribbons, including wrapping materials, accessories and other handicraft items. They decided that going online would differentiate them from their competition and build more rapport with their clients, so they decided to engage our help. Now, they can reach out to potential buyers world-wide, customers can browse through their detailed online catalogue, they can easily handle queries and orders through the Enquiry/ Quote Page, and they save on advertising costs! Best of all, even their non-technical staff can update their vast online catalogue via the CMS! |
| Ms. H: | Ok, i’m convinced of the importance of a CMS… What else do we need to know about it? |
| DQ: | While a CMS can be very convenient for online businesses, every one of them is different so we need to tailor the platform to suit their specific, individual needs.We take into account all aspects of the business, from the front-end (sales, marketing) to the back-end (attending to enquiries and fulfilling orders).
Here at DezignQuest, we absolutely abhor cookie-cutter systems! Owners will surely run into trouble later on when they are updating their website or managing their online catalogue if they take this route… |
| Ms. H: | It’s great that DezignQuest pays attention to the little details, but what about your after-service care? |
| DQ: | This is another area that we do not skimp on. We provide a hotline as part of a warranty and maintenance service; the maintenance service includes bug fixing, enhancements and even reporting.
We like to know that the platform that we design for our clients will continue to suit their evolving needs. After all, we’re here to provide a service and we want to know that we’ve provided the best service possible! |
| Ms. H: | Has Kin Soon Company said anything after you had completed their site ? |
| DQ: | Yes, we were very pleased to receive a testimonial from them….
Here, let me share it with you… “From the first meeting to the final delivery of the website, DezignQuest gave us excellent service. For the conceptualization of the website, they were able to provide us with a direction through their professional inputs and experience in this field. They were patient in explaining the details to the proposals and customized a solution unique to our business needs. I will certainly return to DezignQuest when I decide to revamp my website.” They originally wanted to install an online payment system too, but we agreed that it would be more prudent to establish an effective online presence first. However, knowing their intended direction, we designed their platform to be able to incorporate this feature later on. Whether it is a “Live Chat Service” or a “Search Engine Facility” or any other miscellaneous features, we can structure the CMS accordingly. |
| Ms. H: | I guess Kin Soon Company will no longer have any trouble updating the content of their website or upgrading it at a later date…
If clients would like to contact you to find out more, how can they do so? |
| DQ: | They can drop us an email at info@dezignq.com or they can call us at 63964125.
I can’t stress enough the need for a CMS if you sell products online. Not only will you save yourself from numerous unnecessary headaches… You will never have to be concerned about web developers’ fees again! Even if you’re unsure about the whole idea, it costs absolutely nothing to give us a call and discuss it over with us! |
Stay tuned to Part 2 of the interview! We’ll be expanding more on the CMS and other things related to it!
Miss Hessler has an insatiable thirst for knowledge and adventure. Saint Augustine once said, “The world is a book, and those who do not travel read only a page.” For Ms. H, these are truly words to live by. Flitting from place to place, Ms. H endeavors to meet new people and report on new developments that are transpiring in the media world.
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You’re currently reading “How to make website content updating effortless!,” an entry on Dq.ideas
- Published:
- 22/03/2011 / 10:13 am
- Category:
- content management system, website

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